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If you need assistance or have questions about the InGrow platform, there are several support channels available.

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Email Support

Email support is available to all users, regardless of their subscription plan.
  • Email: [email protected]
  • Response Time: You can typically expect a response within 24-48 hours.

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Live Chat Support

Live chat support is available for users on the Pro and Business plans. This provides a more immediate way to get help from our support team.
  • Availability: Available in-app during business hours.
  • Response Time: Typically 1-4 hours.

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Dedicated Support

Users on the Business plan receive dedicated support, which includes priority email and chat, as well as a dedicated account manager.
  • Response Time: Less than 1 hour during business hours.

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Feature Requests

We welcome your feedback and suggestions for new features. If you have an idea for how we can improve InGrow, please send it to: When submitting a feature request, please include a clear description of the use case and the expected behavior. Our team reviews all requests for consideration in our product roadmap.